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Discover the power of humblx

Unified operations management, built for hospitals.

Run one block or a whole network. Deploy modules selectively while every team shares the same locations, people, SLAs and data. Start small, prove results, and scale with confidence.

Room 304 · Terminal cleanQR VERIFIED
  • Floor mopped & dried
  • Bed rails disinfected
  • Washroom sanitised
  • Bio-waste segregated
  • Linen replaced

Illustrative preview built to represent the humblx app, with sample data. Screens in the live app may look different.

01 · Live today

Housekeeping

QR-based housekeeping inspections with photo proof, shift scheduling and real-time SLA tracking.

  • QR check-ins with photo proofLocation-locked scans and timestamped photos, built to stop ghost checklists.
  • Configurable checklistsBuild room, washroom, OT, ICU and isolation checklists with parameters, sub-items and image rules.
  • Shift & roster schedulingAuto-generate check-ins per shift, block and facility with recurring weekly rules.
  • Supervisor verificationSupervisors approve, reject or re-assign tasks from a mobile reporter view.
  • SLA escalationMissed or delayed cleaning triggers alerts up the hierarchy until it is closed.
  • Hygiene compliance dashboardsCompliance by area, shift and staff, ready for infection-control committee review.

Interactive preview of Housekeeping: click the tabs to explore

Illustrative preview built to represent the humblx app, with sample data. Screens in the live app may look different.

In live hospitals: 30% → 90% vendor SLA deliveryExplore Housekeeping

WO-4821 · AC not cooling, ICU-2PRIORITY P1
  1. Raised by QR
  2. Assigned · HVAC team
  3. In progress
  4. Closed with photo
SLA 2hwithin target

Illustrative preview built to represent the humblx app, with sample data. Screens in the live app may look different.

02 · Live today

Facility Maintenance

Breakdown and preventive work orders with SLA tracking, vendor management and full service history.

  • Breakdown work ordersRaise, assign and close jobs with photos, parts used and root cause.
  • Preventive maintenance calendarsRecurring PM plans for HVAC, DG sets, UPS, lifts, electrical and plumbing.
  • SLA & TAT trackingResponse and resolution clocks per priority, with automatic escalation.
  • Vendor & AMC managementTrack AMC/CMC contracts, vendor visits and SLA adherence in one place.

Interactive preview of Facility Maintenance: click the tabs to explore

Illustrative preview built to represent the humblx app, with sample data. Screens in the live app may look different.

In live hospitals: Up to 94.6% tickets resolved in a month at AVM HospitalExplore Facility Maintenance

New request · Bed 306 · WhatsAppAUTO-ROUTED
“Water leaking near the washroom door”
  • Housekeeping
  • Engineering
  • Porter desk

Illustrative preview built to represent the humblx app, with sample data. Screens in the live app may look different.

03 · Live today

Desk Management

One desk for every patient and staff request, captured by QR, app or WhatsApp and routed with SLAs.

  • Multi-channel intakeQR codes at bedside and counters, mobile app, web and WhatsApp.
  • Automatic routingCategory and location rules send each ticket to the right team instantly.
  • SLA-based escalationPriorities, response clocks and escalation matrices per request type.
  • Close-the-loop feedbackRequesters rate the resolution, feeding quality and staff metrics.

Interactive preview of Desk Management: click the tabs to explore

Illustrative preview built to represent the humblx app, with sample data. Screens in the live app may look different.

In live hospitals: 74% faster turnaround, 172 → 45 minExplore Desk Management

Patient feedback · Ward 3QR · WHATSAPP
RK
Bed 312“Washroom not cleaned since morning.”
  • Cleanliness3.9
  • Nursing4.4
  • Food3.5
  • Wait time3.1
Listening on 14 QR points · Ward 3

Illustrative preview built to represent the humblx app, with sample data. Screens in the live app may look different.

04 · Live today

Feedback Management

Digital patient and staff feedback with automated routing, CAPA tracking and NPS dashboards.

  • QR & WhatsApp surveysShort, multilingual surveys at OPD, IPD, discharge and touchpoints.
  • Automatic complaint routingLow scores and keywords create tickets for the owning department.
  • CAPA workflowRoot cause, corrective action, preventive action and verification, all on record.
  • NPS & sentiment dashboardsDepartment, doctor-unit and touchpoint level trends for quality teams.

Interactive preview of Feedback Management: click the tabs to explore

Illustrative preview built to represent the humblx app, with sample data. Screens in the live app may look different.

In live hospitals: 8.9× more feedback than the paper registerExplore Feedback Management

The whole platform

Simple on the floor. Complete in the boardroom.

Frontline staff scan and tap on any Android phone. Supervisors verify on mobile. Managers configure checklists, shifts and SLAs on desktop.

Interactive preview: click the tabs to explore each module

Illustrative preview built to represent the humblx app, with sample data. Screens in the live app may look different.

Built into every module

Transform hospital operations from the floor up.

One platform, shared data

Housekeeping, Desk Management and Feedback Management share the same locations, teams and people, so nothing is set up twice.

Configurable workflows

Set up workflows per organisation and per user, to match how each hospital already runs.

Custom forms

Build your own forms with the fields your teams need.

Custom checklists

Build checklists per area type, with parameters, sub-items, photo rules and frequencies.

Dashboard builder

Build live dashboards by block, department, shift and staff for every level of management.

Widget builder

Build your own widgets for your dashboards.

Role-based access control

Admin-controlled permissions for staff, supervisor, manager, admin and setup roles.

Role-based data controls

Admins decide which data each role can see.

Multi-tenancy

One instance serves many hospitals, sites or clients securely, with an organisation switcher, so networks and FM providers scale without re-implementation.

Single sign-on, product switcher

One login for every humblx product, with a switcher to move between them.

Unlimited organisation hierarchy

Mirror any structure: group, hospital, block, floor, department and team, with complete customisation.

Multi-team communication

Teams communicate inside humblx, working from the same shared data.

Mobile-first, works offline

Built for housekeeping, maintenance and support staff, with simple flows on any Android phone that keep working when the network drops.

Built to stop ghost checklists

Location-locked QR scans and live, timestamped photos make every completed task verifiable.

WhatsApp-first alerts

Assign, acknowledge and close work on WhatsApp. Email and app notifications are supported too, but WhatsApp alerts have shown 4× more impact.

SLA & escalation engine

Priority-based clocks and escalation matrices across every module.

MTTA, MTTR, MTBF and TAT

Every ticket and asset is timed from report to closure, so response, repair and reliability metrics are calculated for you.

API-ready architecture

Connect to HIS/HMS, ERP, BMS and meters through APIs as your stack evolves.

Audit-ready reporting

Exportable records with photos, timestamps and owners for accreditation.

Support and training

On-ground and remote help for every role, from go-live through day-to-day use.

A feature of every module

NABH-ready records, from every module.

NABH readiness is not a separate product in humblx. Every module keeps its digital records in a form assessors can review, so evidence builds up from daily work instead of being compiled before an assessment.

  • Housekeeping inspection logs

    Every inspection carries a QR scan at the location, the time and timestamped photos, with supervisor verification.

    Housekeeping
  • Maintenance work orders and PPM history

    Breakdown and preventive work orders with SLA clocks, closure photos and the service history of each building and engineering asset. Biomedical equipment is not covered.

    Facility Maintenance
  • Desk Management requests with turnaround

    Each request shows where and when it was raised, who acted on it, and how long it took to resolve.

    Desk Management
  • Patient feedback tickets with CAPA

    Negative feedback becomes a ticket with root cause, corrective and preventive action, owner and closure evidence.

    Feedback Management
  • One-click reports with an audit trail

    Filter records by area and date and export them in one click, with a trail of who did what, and when.

  • NABH accredits hospitals, not software.

    humblx keeps the dated, photo-backed records that NABH standards ask hospitals to show, across housekeeping, maintenance, helpdesk and feedback.

    NABH FMS playbook For hospitals

Key disciplines, one system

01

CAFM

Computer-Aided Facility Management

Challenge

Hospitals with many blocks and outsourced teams have no single view of what was done, where, and by whom.

Solution

humblx models your campus as buildings, blocks, floors and areas, and attaches housekeeping, maintenance and audit workflows to each location with QR codes.

Impact

One source of truth for facility operations, from the ward floor to the COO's dashboard.

02

CMMS

Computerised Maintenance Management

Challenge

Reactive maintenance blocks beds and OTs, and inflates repair costs.

Solution

Breakdown and preventive work orders, SLA clocks, vendor tracking and service history for every facility asset.

Impact

Shorter turnaround, higher uptime and a record of every intervention.

03

QMS

Quality & Compliance Management

Challenge

NABH evidence is scattered across paper registers in every department.

Solution

NABH-ready records from every module: inspection logs with QR, time and photo, work orders and PPM history, helpdesk turnaround and feedback CAPA, with one-click reports and an audit trail.

Impact

Continuous audit readiness instead of last-minute preparation.

04

EAM

Enterprise Asset Management

Coming next

Challenge

Engineering asset registers go stale, PPM lives on wall charts and AMC renewals slip.

Solution

A QR-tagged register of building and engineering assets, a 52-week PPM calendar, AMC tracking and predictive alerts from condition readings. Biomedical equipment is out of scope.

Impact

Maintenance planned from each asset's condition, and repair-or-replace decisions based on its history.

05

PX

Patient & Workplace Experience

Challenge

Requests and feedback get lost in phone calls and WhatsApp groups.

Solution

Multi-channel helpdesk and feedback with routing, SLAs and closure tracking.

Impact

Faster service recovery and measurably happier patients and staff.

Make your hospital audit-ready every single shift.

See humblx on your own floor plan. Most hospitals go live in under 30 days.