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Pricing

Pick the modules you need. Pay for what you run.

Every hospital is different, so humblx is quoted on the modules you choose, your sites and beds, and active users. Add modules below and get one quotation for all of them.

Modules and features

  • Live

    Housekeeping

    QR-based housekeeping inspections with photo proof, shift scheduling and real-time SLA tracking.

    • QR check-ins with photo proof
    • Configurable checklists
    • Shift & roster scheduling
    • Supervisor verification
    • SLA escalation

    3.4× inspections a year · KIMSHEALTH

    Details
  • Live

    Facility Maintenance

    Breakdown and preventive work orders with SLA tracking, vendor management and full service history.

    • Breakdown work orders
    • Preventive maintenance calendars
    • SLA & TAT tracking
    • Vendor & AMC management

    94.6% maintenance tickets resolved in its best month · AVM Hospital

    Details
  • Live

    Desk Management

    One desk for every patient and staff request, captured by QR, app or WhatsApp and routed with SLAs.

    • Multi-channel intake
    • Automatic routing
    • SLA-based escalation
    • Close-the-loop feedback

    172 → 45 min average helpdesk turnaround · KIMSHEALTH

    Details
  • Live

    Feedback Management

    Digital patient and staff feedback with automated routing, CAPA tracking and NPS dashboards.

    • QR & WhatsApp surveys
    • Automatic complaint routing
    • CAPA workflow
    • NPS & sentiment dashboards

    83,275 feedback responses collected since Feb 2024 · KIMSHEALTH

    Details

Coming next What’s coming

Add any of these to your quote for early-access terms.

Select the modules you need, or book a demo of the full platform.

Platform features

One platform underneath, whatever you start with.

Integrations, sites and organisations are scoped in your quotation.

  • One platform, shared data

    Housekeeping, Desk Management and Feedback Management share the same locations, teams and people, so nothing is set up twice.

  • Configurable workflows

    Set up workflows per organisation and per user, to match how each hospital already runs.

  • Custom forms

    Build your own forms with the fields your teams need.

  • Custom checklists

    Build checklists per area type, with parameters, sub-items, photo rules and frequencies.

  • Dashboard builder

    Build live dashboards by block, department, shift and staff for every level of management.

  • Widget builder

    Build your own widgets for your dashboards.

  • Role-based access control

    Admin-controlled permissions for staff, supervisor, manager, admin and setup roles.

  • Role-based data controls

    Admins decide which data each role can see.

  • Multi-tenancy

    One instance serves many hospitals, sites or clients securely, with an organisation switcher, so networks and FM providers scale without re-implementation.

  • Single sign-on, product switcher

    One login for every humblx product, with a switcher to move between them.

  • Unlimited organisation hierarchy

    Mirror any structure: group, hospital, block, floor, department and team, with complete customisation.

  • Multi-team communication

    Teams communicate inside humblx, working from the same shared data.

  • Mobile-first, works offline

    Built for housekeeping, maintenance and support staff, with simple flows on any Android phone that keep working when the network drops.

  • Built to stop ghost checklists

    Location-locked QR scans and live, timestamped photos make every completed task verifiable.

  • WhatsApp-first alerts

    Assign, acknowledge and close work on WhatsApp. Email and app notifications are supported too, but WhatsApp alerts have shown 4× more impact.

  • SLA & escalation engine

    Priority-based clocks and escalation matrices across every module.

  • MTTA, MTTR, MTBF and TAT

    Every ticket and asset is timed from report to closure, so response, repair and reliability metrics are calculated for you.

  • API-ready architecture

    Connect to HIS/HMS, ERP, BMS and meters through APIs as your stack evolves.

  • Audit-ready reporting

    Exportable records with photos, timestamps and owners for accreditation.

  • Support and training

    On-ground and remote help for every role, from go-live through day-to-day use.

How your quote is worked out

  • Modules you choose

    Start with one module and add others later. Every module shares the same locations, staff and dashboards.

  • Sites and size

    Number of facilities, blocks and beds, or built-up area for non-hospital sites.

  • Active users

    Frontline staff, supervisors and managers who log in. Patients and visitors using QR codes are not counted.

  • Integrations

    WhatsApp, HIS/HMS, ERP or BMS connections, scoped during onboarding.

Every rollout includes

  • Go-live in under 30 days
  • Location mapping and QR code generation
  • Checklist, SLA and escalation set-up
  • On-site and remote training for every role

Want a ballpark first? Try the ROI calculator.

Pricing questions

How much does humblx cost?

humblx is priced per organisation based on the modules you choose, the number of sites and beds (or area), and active users. Send a quotation request with these details and we reply with a written proposal, usually within one working day.

Can we start with one module or one block?

Yes. Most hospitals start with Housekeeping or Facility Maintenance in one block, prove results, and then expand. A typical rollout goes live in under 30 days.

Are patients and visitors counted as users?

No. Patients and visitors who scan a QR code to give feedback or raise a request do not need an account and are not counted as users.

Is onboarding and training included?

Location mapping, QR code generation, checklist and SLA configuration, and role-based training for staff, supervisors and managers are part of every rollout.

Can we get a quote for modules that are coming next?

Yes. Register interest for Incident Management, Discharge Tracker, Porter, Energy & Utilities or Asset Management and we will include early-access terms in your proposal. We don't share release dates for modules in development.

Make your hospital audit-ready every single shift.

See humblx on your own floor plan. Most hospitals go live in under 30 days.