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Housekeeping

Every room, ward, washroom and OT cleaned on schedule, with proof.

QR-based housekeeping inspections with photo proof, shift scheduling and real-time SLA tracking.

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Room 304 · Terminal cleanQR VERIFIED
  • Floor mopped & dried
  • Bed rails disinfected
  • Washroom sanitised
  • Bio-waste segregated
  • Linen replaced

Illustrative preview built to represent the humblx app, with sample data. Screens in the live app may look different.

The challenge

Paper checklists get skipped, back-filled or falsified, especially on night shifts. Quality heads cannot tell which areas were actually cleaned, supervisors spend their day chasing staff, and infection-control audits rely on registers nobody trusts.

The humblx solution

humblx replaces registers with QR codes placed in every room, washroom, OT and ICU bay. Staff scan on arrival, complete a configurable checklist and attach timestamped photos. Supervisors verify on mobile, missed areas escalate automatically, and the quality team sees live hygiene compliance by block, floor and shift.

3.4×Inspections a yearKIMSHEALTH

Key features

QR check-ins with photo proof

Location-locked scans and timestamped photos, built to stop ghost checklists.

Configurable checklists

Build room, washroom, OT, ICU and isolation checklists with parameters, sub-items and image rules.

Shift & roster scheduling

Auto-generate check-ins per shift, block and facility with recurring weekly rules.

Supervisor verification

Supervisors approve, reject or re-assign tasks from a mobile reporter view.

SLA escalation

Missed or delayed cleaning triggers alerts up the hierarchy until it is closed.

Hygiene compliance dashboards

Compliance by area, shift and staff, ready for infection-control committee review.

Also included

  • Live photos straight to the server (no gallery uploads)
  • NFC tags as well as QR codes
  • Vendor-wise SLA audit reports
  • Day-end report for every supervisor

Coming next in Housekeeping

  • Quick task captureLog ad-hoc jobs with a before-and-after photo.
  • Inspection heatmapSee missed, pending and done inspections at a glance.
  • Share, comment and likeTeams will discuss inspections inside the app.
  • Closed-area loggingMark areas as closed so SLA reports stay accurate.

Impact from live deployments

Vendor SLA delivery tripled while the housekeeping budget stayed the same.

  1. 01 · Go paperless100%Paper eliminated13,331 pages a month
  2. 02 · Inspect more3.4×Inspections a year80,999 → 2,72,207, FY2022 to FY2024, same budget
  3. 03 · Deliver better90%Vendor SLA deliveryUp from 30%
  4. 04 · Supervise smarter2–3×Area each in-charge coversSame in-charges, more effective supervision

Problems it solves

  • Ghost checklists and forged entries
  • Missed inspections that compromise quality
  • Housekeeping vendor SLAs that nobody audits
  • Paper registers, waste and lost records
  • Cleaning updates scattered across Excel sheets and WhatsApp groups
  • Hours spent pulling records together for every NABH audit

Figures from humblx impact reports for live client deployments.

Hear it from KIMSHEALTH

All video testimonials

Business impact

  1. 01

    Verified hygiene

    Every clean is backed by a scan, a time and a photo, not a signature in a register.

  2. 02

    Higher inspection frequency

    Supervisors cover more areas per shift because routine verification moves to mobile.

  3. 03

    NABH-ready records

    Housekeeping logs export as audit evidence for IPC and facility management standards.

  4. 04

    Accountable teams

    Staff-level performance data makes training and recognition fair and specific.

Where hospitals use it

  • Scheduled inspections of private rooms and common wards
  • Discharge inspections of private rooms and common wards
  • Public washrooms, lifts and waiting areas
  • OT and ICU turnaround cleaning between cases
  • Isolation room protocols
  • Waste segregation checks at every collection point

See it in the app

A preview of housekeeping in humblx, with sample data.

Interactive preview: click the tabs to explore each module

Illustrative preview built to represent the humblx app, with sample data. Screens in the live app may look different.

Tailored by sector

The same module, configured for how each type of facility actually runs.

Proven at

Trivandrum, Kerala, India

KIMSHEALTH

KIMSHEALTH moved housekeeping, helpdesk and patient feedback onto humblx: 3.4× more inspections a year, helpdesk turnaround down from 172 to 45 minutes, and 8.9× more patient feedback than its paper register.

Read case study

New Delhi, India

Sir Ganga Ram Hospital

Sir Ganga Ram Hospital nearly doubled completed housekeeping inspections, from 190 to 365 a day, and reached 99.5% hygiene-standard compliance.

Read case study

Thoothukudi (Tuticorin), Tamil Nadu, India

AVM Hospital

AVM Hospital, Thoothukudi logged 82,600+ cleaning inspections with photo proof in ten months, saw in-patient NPS rise from +80 to +94 and put every maintenance job on record.

Read case study

Role walkthrough

From setup to boardroom, in five roles.

One flow, five people. Setup configures the hospital once, supervisors verify every area on the floor, and managers and admins see the result live.

app.humblx.com/setup
SG
Welcome to your organisation
Complete these steps to start your first shift.
0/4
x
1.

Organization

Hospital name, sites and departments

2.

Staff

Supervisors, housekeepers and roles

3.

Buildings

Blocks, floors and every area with a QR code

4.

Checklists

Room, washroom and OT parameters

Guided onboarding. Four steps to go live: organisation, staff, buildings and checklists, each confirmed as it's completed.

Recreated from the humblx app with sample data.

  1. Setup (Web console): Facility or IT lead configuring humblx for the first time.
    • Guided onboarding: Four steps to go live: organisation, staff, buildings and checklists, each confirmed as it's completed.
    • Checklist builder: Build room, washroom and OT checklists from a parameter library, and choose which items need photo proof.
  2. Supervisor · Reporting (Mobile app): Floor supervisor doing rounds with a phone.
    • Scan and check: After scanning the room's QR code, each parameter is passed or flagged. Flags carry a count straight into the report.
    • Photo proof, then submit: Issues need notes and at least three photos before the report can be submitted. No register, no ghost entries.
  3. Supervisor · Tickets (Mobile app): Same supervisor, closing the loop on flagged issues.
    • Issues become tickets: Every flagged parameter opens a ticket with the area, time and description, ready to assign.
    • Assign in two taps: Pick the team and the person. The ticket moves from Unassigned to Assigned, with a timeline and comments.
  4. Manager (Web console): Housekeeping manager or facility head.
    • Live reports: Which facilities are reported, unreported and in shift right now, with when each was last checked.
    • Inspection feed with evidence: Every inspection with who raised it, parameters checked, issues found and the photos behind it.
  5. Admin (Web console): Quality head, COO or group operations lead.
    • Every site at a glance: Staff, facilities and actual versus expected inspections for each organisation in the group.
    • Ticket board: Open, assigned, in-progress and resolved tickets across teams, with ownership and status in one table.

Frequently asked questions

How does humblx prevent fake housekeeping entries?

Each area has a unique QR code. Staff must scan it on location and attach timestamped photos before a task can be marked complete, so entries cannot be back-filled from the nurses' station.

Can we create separate checklists for OT, ICU and wards?

Yes. Checklists are configurable per area type with their own parameters, photo requirements and frequency, so an OT turnaround checklist differs from a general ward round.

Does the housekeeping app work when the network drops?

Yes. The app is built for the Android phones housekeeping staff already use and keeps working without a network, so rounds in basements, OTs and ICUs are not lost.

How does Housekeeping help with NABH audits?

Every inspection is stored with the area, time, staff member and photo, along with the supervisor's verification and any escalation. Compliance by area, shift and staff exports as audit evidence for infection control and facility management standards.

Can we audit an outsourced housekeeping vendor?

Yes. Vendor-wise SLA audit reports show what each contractor delivered against the agreed schedule. In a live hospital deployment, vendor SLA delivery rose from 30% to 90% with the same housekeeping budget.

Ready to digitise housekeeping?

See humblx on your own floor plan. Most hospitals go live in under 30 days.

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